How soon are your items dispatched?

If ordering with free delivery, these are dispatched within 48 hours and send on a 3 day courier service. As many of our items are very heavy and bulky, they need to be sent via a specialist courier service to ensure that they arrive in perfect condition and these are not always quite as fast as the mainstream postage providers.

I have questions about my order

Please, contact us any time! Give us a call, drop us an email or message us on social. We aim to respond within a few hours most of the time.

My order is faulty

In the unlikely event that your order hasn’t reached you in perfect condition, please get in touch and we will work to rectify the situation as efficiently as possible!

 

Returns Policy

If you change your mind, you may return your purchase from us in a re-sellable condition within 28 days for a full refund. The return postage costs will be your own responsibility. Once we have processed your return, we will initiate the refund immediately. This may take up to 7 working days for you to receive your refund with our payment provider.

This does not affect your statutory rights.